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kriscad
01-27-2007, 01:12 AM
Do you think you will ever accept paypal as a payment on your store?

Thanks

Byron Begley
01-27-2007, 09:45 AM
Kriscad,

I contacted them via e-mail last week. A guy called me yesterday from Paypal but I couldn't take the call. I'll call him back Monday. I think the answer is yes. We are having a hard time verifying credit card authorization with international customers. I think Paypal may be the answer. What do you think? Are you using Paypal? Is that the most secure way to guarantee payment? We don't have a problem with customers in the US. We got burned big time on an order that went to the far east. Learned our lesson there.

Byron

mtnman2888
01-27-2007, 10:04 AM
I use paypal for my ebay stuff and it works great! I have had one instance where i paid for something and didn't get it, paypal launched an investigation and then refunded my money back. If you were to start using paypal, would it be an option or mandatory??

Byron Begley
01-27-2007, 11:59 AM
Mtnman,

I know for sure it would be optional here in the store. Not sure about internet transactions. I just don't know enough about it to say. My guess is it would be optional for internet use. I'm sure it would be mandatory for customers living outside the United States.

Byron

Vern
01-27-2007, 02:58 PM
I have used PayPal for years. I have never revieved a payment but have made several buys with it. I believe the Flyshop.com Iuses it. I have bought several fly tying supplies in the past several weeks and have not had a problem yet. I feel better using paypal then giving my credit card #. also it will do a automatic draft from my checking account so i don't have to worry about credit cards. I have bought several things from LRO and I feel safe with them but other fly shops with web site that don't use paypal don't get my bussiness online. As lro improves the online catalog the more i will spend with them. Not having Paypal does not brother me with lro but i can see someone that does not Know Byron, Paula and staff maybe like myself my pefer to shop at sites that offer paypal. Just my 2cents worth.

Byron Begley
01-27-2007, 04:30 PM
This is all new to me. I don't buy online except for music from ITunes. I research what I want then call the company. It's usually camera equipment. So it seems that you guys think Paypal is a safer way to do business as a consumer. I'm just looking at it from the merchant side. I would appreciate any more input you all can give me. Thanks.

Byron

mtnman2888
01-27-2007, 05:13 PM
I definitely don't think that paypal would be of any benefit to me personally. I mean i don't worry about y'all, as a reputable company, somehow doing me wrong and i don't think any others would. However, it may be of interest to you. You said that you got burned on an order from another country and i believe that this would definitely help that. Paypal works good for ebay because i am receiving money as well as sending it out all on the same "store." In your instance, i wouldn't be receiving any money from you (not unless you really wanted to ;)) so i see no help to myself, but if it safeguards your business more, then go for it. Wouldn't bother me a bit, you need to make sure that you don't get burned like that again.

kriscad
01-28-2007, 01:39 AM
I think adding paypal as a payment option will only increase your sales. The key question to ask paypal is if the API will work with your current cart. If it does, it then I would add it in addition to your other payment options.

As for as overseas orders, I personally wouldn't even do them. (Maybe Canada as an exception) Too much hassle with shipping and customs now. Or only accept payments from confirmed PayPal accounts.

Byron Begley
01-28-2007, 01:45 PM
I checked and our cart will work with Paypal without any additional modules. I've been looking at our competitors sites. Almost none of them accept Paypal. I bet their software is too old or they had a custom cart built.

Byron

kriscad
01-28-2007, 02:34 PM
8-) good deal then...


I just subscribed the other day to field and stream online because the accept paypal, which is great they offered that as a payment option.

one more cast
01-30-2007, 11:48 AM
Byron,

Paypal is fine, but I hope you don't make it mandatory for domestic internet customers. *I like using my cc, and it helps me keep track of purchases. *Just my 2 cents.

Thanks,

one more cast

kriscad
01-30-2007, 11:55 AM
Byron,

Paypal is fine, but I hope you don't make it mandatory for domestic internet customers. I like using my cc, and it helps me keep track of purchases. Just my 2 cents.

Thanks,

one more cast

I think it would only be just another additional option of payment. He would keep the same payment options he has now, but only adding PayPal as an additional way to pay for goods.

sammcdonald
01-30-2007, 12:27 PM
as a seller, i love paypal. having said that, paypal will only protect the seller if the seller ships to the confirmed paypal address and uses a form of delivery confirmation. this is easy and cost efficient for domestic sales, however, international sales are a totally different ballgame. trying to get a form of delivery confirmation on international buyers is costly or just not available.
just my experience.
sam

Byron Begley
01-30-2007, 12:43 PM
Daniel and I just opened the Paypal account. It will take a few days to get it running on our Online Catalog. We'll look futher into this delivery confirmation issue. Thanks for the advice from everyone. Anyone had any experience with "Pay Me Later" (I think that's what it is called).

Byron

kriscad
01-30-2007, 01:01 PM
Daniel and I just opened the Paypal account. It will take a few days to get it running on our Online Catalog. We'll look futher into this delivery confirmation issue. Thanks for the advice from everyone. Anyone had any experience with "Pay Me Later" (I think that's what it is called).

Byron


Byron

Where did you see that on paypal? I looked and didn't find it:

https://www.paypal.com/us/cgi-bin/webscr?cmd=p/pdn/paypal-solutions



I found this: http://news.com.com/2100-1017-960380.html

"The company is liable for transactions where a consumer receives goods from a merchant but doesn't pay for them."

mtnman2888
01-30-2007, 01:46 PM
Byron,

* * From what i gather the "pay me later" option that you said you saw is something similar to something you can do on ebay where you have the option to pay in payments on items over a certain amount. Now here's a story on that: my uncle knows a fellow that sells high priced items on ebay and he sold one to a customer one time and the customer chose to "pay him later." The item was shipped to the customer and the customer received it and then made a payment or two before he/she cancelled his paypal account. This fellow filed a complaint with paypal to get his money from the customer and paypal launched an investigation where they found that they couldn't get any money back because there were "insufficient funds" in the customer's account and they couldn't do anything about it because the address, although it was confirmed, could not be linked to anyone at all.
* * Now i'm not trying to scare you or influence any decisions, but just thought that maybe you should know. I think that we are all good honest folks on here and wouldn't do anything like that, but you should always safeguard yourself as much as possible. Maybe someone else has had an experience like this??
* * I do think that the whole paypal thing is good and gives your customers another option as to how to pay. After all, i do have some money in my paypal account waiting to be spent.......

Byron Begley
01-30-2007, 03:30 PM
Kriscad,

I didn't see it on Paypal. I first noticed it on B & H Photo's website. I've seen it on other sites. It's actually called "Bill Me Later". Your second link is the right one.

Byron