Thank you for posting this bmadd. A friend of mine was in the shop a few minutes ago and told me I should read this.
Words canít describe how much I appreciate what was written here. If you run a business, it does not matter what you think. What matters is what customers think. It means so much to all of us when we get positive and heartfelt feedback from you.
Before LRO, 19 years ago, I was a fly shop customer. I know what that feels like. Sometimes it was great and sometimes it wasnít.
I am printing these pages and giving one to everyone who works here. I know for a fact, that everyone who serves you in this shop will be just as proud as I am right now.
Thank you for being here for us and have a great day.