I have never dealt with a company with the level of customer service exhibited by LRO. They are absolutely THE best out there. I mean, who sends a hand-written letter along with the online order thanking you for your purchase?!?! Also, once I got a hand-written letter along with an email stating the status of my order. Top notch company with down to earth people who have a sincere gift of passing along the love of the sport. I tip my hat.